Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address.
• Payment Information: Credit/debit card numbers or other financial account details used to process payments.
• Service Preferences: Information regarding your preferences or requests related to our cleaning and janitorial services.
• Communication Records: Information provided when you contact us through email, phone, SMS, or other communication channels.

2. How We Use Your Information

We use your personal information to:

• Schedule and provide requested services.
• Process payments and transactions.
• Communicate service-related updates, appointment reminders, and promotions.
• Respond to inquiries, requests, and customer support needs.
• Improve our website and services based on user feedback.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared with:

• Trusted third-party service providers that assist us in operating our business, such as payment processors and communication platforms, who are bound by confidentiality agreements.
• Law enforcement or regulatory authorities when required by law or to protect our legal rights.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse. Despite our efforts, no online transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. SMS and Communication

If you provide your mobile phone number, you consent to receiving automated text messages from Outmaid LLC regarding appointments, updates, and promotions. To opt-out of SMS communications, reply STOP to any message. For assistance, reply HELP.

6. Access and Control Over Your Information

You may request to review, correct, update, or delete your personal information at any time by contacting us at outmaidcleaning@gmail.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather analytics data. You can control or disable cookies through your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Outmaid LLC

outmaidcleaning@gmail.com